Privacy Policy

Who we are

PDZ ACCESS (Pudz_Resellz) operates pudzresellz.com and sells digital access to the Pudz Vault. You can reach us any time through our contact page.

What we collect

• Your email address, used to deliver purchases and sign-in links.
• Order details: what you bought, the amount paid and the order status.
• Limited technical data (IP address and browser user agent) when you request an access link, used only to prevent abuse.
• Messages you send us through the contact form.

We never see or store your card details. Payments are processed entirely by Stripe.

How we use it

To process your order, grant and verify Vault access, send transactional email (confirmations, access links, refunds), provide support, prevent fraud and meet our legal obligations. We do not sell your data, and we do not send marketing email unless you subscribe.

Who we share it with

Only the service providers needed to run the store: Stripe (payments), Supabase (database, authentication and hosting of your account data) and Resend (transactional email). Each processes your data on our instructions.

Retention

Order and entitlement records are kept while your access is active and for as long as Australian tax and consumer law requires. Abuse-prevention logs are kept for a short period and then deleted.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account. Deleting your account ends your Vault access. Contact us and we will respond within a reasonable time. If you are unhappy with our response you can complain to the Office of the Australian Information Commissioner.

Cookies

We use only the storage needed to keep you signed in and remember your cart. We do not run advertising or cross-site tracking cookies.