Legal
Shipping Policy
Last updated: on launch.
1. Digital delivery
Pudz Vault access is a digital product. Access is granted automatically to the email address used at checkout as soon as payment is confirmed. No physical item is shipped and no shipping fee applies. Delivery is normally immediate; in rare cases payment confirmation can take a few minutes.
2. Accessing your purchase
Sign in with the email you used at checkout to open your Vaults. If you cannot find the confirmation email, request a fresh secure access link from the “Already purchased?” page and check your junk folder.
3. Physical products
The Pudz Members Shop is not currently accepting physical-product orders. Shipping, handling and delivery terms will be published before physical products become available for purchase.
4. Contact
For any question about delivery of your digital Vault access, use the contact page and include the email address you used at checkout.